Privacy Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

Mjolnir Security Inc. ("Mjolnir Security," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, engage our services, or otherwise interact with us.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• Name, email address, phone number, and job title when you fill out contact forms or request information
• Company name and business address for service engagements
• Payment and billing information when you purchase services
• Resume and application materials if you apply for a position
• Communications you send to us via email, phone, or other channels

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website or source that directed you to our site
• Date and time of your visit

Information from Third Parties

We may receive information from third-party partners, public databases, or social media platforms in connection with marketing, analytics, or service delivery.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cybersecurity services
• Respond to your inquiries and fulfill your requests
• Process transactions and send related information, including confirmations and invoices
• Send marketing communications about our services, events, and industry insights (with your consent where required)
• Analyze website usage to improve user experience and site performance
• Comply with legal obligations and enforce our agreements
• Protect the security and integrity of our services and systems
• Evaluate job applications and manage recruitment processes

3. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and the purposes for which it is processed.

• Client engagement data: Retained for the duration of our business relationship and for a reasonable period thereafter as required for legal or compliance purposes
• Marketing and contact data: Retained until you request removal or unsubscribe
• Website analytics data: Retained for up to 26 months
• Job application data: Retained for up to 12 months after the recruitment process concludes

4. Third-Party Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential
• Business partners: Trusted partners involved in delivering cybersecurity services to you, subject to confidentiality obligations
• Legal requirements: When disclosure is required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
• Consent: With your explicit consent for any other purpose

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. These include:

• Essential cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.

6. Data Security

As a SOC 2 Type 2 certified organization, we implement robust administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and penetration testing
• Employee security awareness training
• Incident response procedures for data breaches

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal obligations
• Withdrawal of consent: Withdraw your consent to our processing of your information at any time
• Objection: Object to our processing of your personal information in certain circumstances
• Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the information below. We will respond to your request within the timeframe required by applicable law.

8. Canadian Privacy Law Compliance

As a 100% Canadian-owned company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to the principles of accountability, consent, limiting collection, limiting use, accuracy, safeguards, openness, individual access, and challenging compliance.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with the revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: sales@mjolnirsecurity.com
• Phone: +1 833 403 5875
• Mail: Mjolnir Security Inc., Suite 901, 302 Bay Street, Toronto, ON, M5X 1A1, Canada