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Industries · Managed service providers

SOC and DFIR backing for MSPs,
behind every client you manage.

Attackers target MSPs because one breach can reach every client. We give you a multi-tenant MSOC with each client in its own isolated tenant, plus the incident responders and forensic examiners to call when something goes wrong.

<2 minMSOC mean time to detect and respond
36AI employees working every tenant, 24/7
1,700+Detection rules across 17 MITRE categories
21 daysTo live on MSOC
Threat landscape

Why attackers go after MSPs first.

You hold privileged access to many environments, which makes you the most efficient target in the chain.

RMM platform abuse

Remote monitoring and management tools reach every managed endpoint. A compromised admin account can push scripts to the whole client base.

Downstream ransomware

Attackers have used MSP tooling to deploy ransomware to many client environments at once.

Cross-tenant spread

Shared management networks and reused admin credentials let a compromise in one client reach the others.

Targeted phishing of MSP staff

Technicians are phished and password-sprayed because their accounts carry access to every client.

PSA, documentation and backups

These systems hold client credentials, network maps and full copies of client data. Losing them gives attackers the keys.

Regulation

The obligations you inherit from your clients.

Canadian requirements first, then the frameworks your clients' sectors pass down to you.

FrameworkWho it applies toWhat we help with
PIPEDA and provincial private-sector privacy lawsMSPs handling personal information on behalf of clientsBreach investigation and the facts your clients need for their own notifications
Quebec Law 25MSPs serving organizations that hold personal information of Quebec residentsConfidentiality incident investigation and documentation for client registers
PHIPA (Ontario)MSPs acting as electronic service providers to Ontario health information custodiansSafeguards assessment, access logging and incident investigation
OSFI Guideline B-10, third-party riskApplies to federally regulated financial institutions, which pass requirements to their MSPsEvidence that satisfies a bank client's vendor assessment
Critical Cyber Systems Protection Act (Bill C-8, Royal Assent June 2026, not yet in force)Critical-sector operators, once designated, who must manage cyber risk in the suppliers they rely onMonitoring and incident readiness that supports your clients' programmes
SOC 2MSPs whose clients or insurers require independent assurance of controlsReadiness assessment and ongoing control evidence through Forseti
HIPAACanadian MSPs serving US healthcare clients as business associatesSecurity risk analysis and breach investigation
How it works for MSPs

One service, every client kept apart.

Isolated tenants

Each client runs in its own MSOC tenant, so detections, data and response actions never cross between clients.

Your stack or ours

Overlay works with the tools you already manage. Complete brings everything from us. Run either fully autonomous or human-in-the-loop.

Responders on call

When an incident needs hands, our incident responders and Bifrost forensic examiners step in for you and your client.

Questions

What buyers ask.

How do you keep our clients' data separate?

Each client runs in its own isolated MSOC tenant. Detections, data and response actions stay inside that tenant.

We already run our own tools. Do we have to replace them?

No. The Overlay model works with the stack you manage today. Complete is there if you want everything from us.

What happens when one of our clients has a real incident?

MSOC contains what it can inside the boundaries you set, and our incident responders and forensic examiners take it from there with you.

How do we work with you?

Through the partner network. Talk to us about the clients you manage and we will scope the right model.

Talk to us about backing your clients.

Put a specialist on a call to scope multi-tenant MSOC, response and forensics for the clients you manage. No charge, no commitment.